Pricing

Two editions.
Not a stack of options.

Public pricing, the same for every partner.
No surprises after you sign up.

Collection

Already more complete than most CRMs

60excl. VAT / user / month

Annual commitment

A complete edition, pleasant to use, built to cover the CRM needs of most SMEs and mid-sized companies

  • All updates included
  • Support from a certified partner
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More refinement

Signature

When every detail opens new possibilities

80excl. VAT / user / month

Annual commitment

For organizations that want to go further in precision, flexibility, and functional depth

Including: multiple teams and owners, universal pipelines, approvals, detailed audit trail, and snapshots.

  • All updates included
  • Advanced features handled with more refinement
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Deployment and onboarding services are quoted separately by your partner.

Two editions

Not an entry-level logic. A depth logic.

Collection already brings together a complete CRM. Signature doesn't add new modules: it deepens the same features for the most demanding organizations.

Collection

An already rich foundation

The Collection edition isn't a stripped-down version. It brings together the features that structure day-to-day sales, customer relationships, activity tracking, and collaboration.

Signature

More depth for demanding organizations

Signature deepens the same features: more granularity (multiple teams, multiple owners, pipelines on any entity), more governance (delegations, approvals), and more traceability (audit trail, history, selective reversibility).

Included in every edition
  • Complete CRM
  • Updates included
  • European hosting
  • Support from your partner

The HOP effect

Simple ideas, sometimes unheard of, that make the CRM simpler, more powerful, and more enjoyable to use every day.

Good news

Turns everyday wins into shared moments.

Collection and Signature

Share business, technical or human wins in one click: a new client signed, a tricky ticket resolved, a successful campaign, a new hire, with a team or the whole company. Shown at the top of every module's home page.

Open AI

AI embedded everywhere, never a bolted-on chatbot.

Collection and Signature

Built natively into every module, Sales, Helpdesk, Marketing, rather than confined to a single assistant: scoring, summaries, reply suggestions, content generation.

Snapshots

A pipeline with a memory, built for comparisons.

Signature only

Captures how the pipeline evolves over time with regular snapshots and detailed history, so you can read a trend instead of a single point-in-time picture.

Universal pipelines

A pipeline on any object.

Signature only

Beyond Deals or Tickets, a pipeline can be built on any entity, including custom ones.

Unified messaging

Email, SMS, WhatsApp, forms: one inbox, one history.

Collection and Signature

Brings every communication channel into a single interface, with a complete history per contact.

Advanced governance

Permissions as fine-grained as your organization.

Signature only

Multiple teams and owners per record, time-bound roles, delegations, selective transaction reversal, field-level audit history.

Compare Collection and Signature editions

FeatureCollectionSignature
Good newsTurns everyday wins into shared moments.
Open AIAI embedded everywhere, never a bolted-on chatbot.
SnapshotsA pipeline with a memory, built for comparisons.
Universal pipelinesA pipeline on any object.
Unified messagingEmail, SMS, WhatsApp, forms: one inbox, one history.
Advanced governancePermissions as fine-grained as your organization.
Predefined pipelines (SPANCO, BANT for sales, standard workflow for support)
Custom pipelines
Pipelines on Deals and Tickets
Pipelines on any entity
Choice of displayed KPIs
Snapshots & evolution
Individual & team targets
Management of internal reps
Management of business partners
Custom entities
Unified messaging
HTML & plain-text email template editor
Message template editor (SMS, WhatsApp…)
Optimized attachment sending (download link)
Secure file sharing
Email & SMS campaigns
Campaign statistics
HTML & plain-text email template editor
Multiple providers
Automatic follow-up groups
Campaign approval workflow before sending
1 team per user
Multiple teams per user
1 owner (user or team) per record
Multiple owners per record
Multiple roles per user
Time-bound roles
Delegations
Simple transaction reversal
Selective transaction reversal
Field-level change audit (history)
Additional profiles

Not every user needs a full license

Some people drive the activity. Others just view information or exchange documents. These profiles let you adjust the cost without any grey area. They let you equip certain users, internal or external, without giving them a full Collection or Signature license.

Consultation€18 / month

Read-only access for internal staff who view the activity without driving it.

Extranet€2 / active account

Restricted access for your external clients or suppliers: viewing, uploading and downloading documents. Minimum €50/month once activated.

Pricing policy

A short, readable, stable range

HOP isn't a stack of options that are hard to compare. The available licenses and their catalogue prices are public, identical for every partner. This page gives you an exhaustive view of billable licenses and profiles; your partner then quotes the services specific to your project: deployment, migration, training, configuration, or custom development.

No hidden licenses, no essential option discovered after the fact
No price surcharge to benefit from updates
Public catalogue prices, identical for every partner
No pile of options that would make the price impossible to read
Frequently asked questions

Before you get started

What does “catalogue price” mean?

The amounts shown are HOP's public prices, identical for every partner. The final rate, billing terms and contractual conditions are set with your certified partner.

Why can't I subscribe directly on this site?

HOP is distributed exclusively through a network of certified integrators, who handle deployment, configuration and onboarding. It's a structural choice, not an extra sales step.

Can I switch editions during my subscription?

Yes, moving from Collection to Signature (or the other way round) can be arranged with your partner, who will guide you through the terms that fit your current contract.

What's the commitment period?

The subscription is annual, paid in advance.

How does the Extranet profile work?

Your clients or suppliers get restricted access (viewing, uploading and downloading documents), billed at €2 per active account over the period, with a minimum charge of €50/month once activated.

Is there a trial offer?

No. HOP needs initial configuration (data structure, access rights, integrations) to be genuinely useful: a self-service trial wouldn't reflect real product usage. Your partner offers a demo tailored to your context.

Identify the edition that fits your organization

A certified partner reviews your organization and goals, and helps you choose between Collection and Signature

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